Support for GrænseListen

Need help with GrænseListen? We’re here to help.

Frequently Asked Questions

How do I create a shopping list?

Tap the + button to create a new shopping trip. Give it a name and date, then start adding items. You can assign items to specific stores and set prices in EUR or DKK.

How does price comparison work?

Enter the German price and the Danish price for an item. The app automatically converts between EUR and DKK using live exchange rates from the European Central Bank and calculates your savings.

Can I share a list with my family?

Yes. Create a family group or share individual lists via an invite link. Group members can add, edit, and mark items as collected in real time.

Does the app work offline?

Yes. All your data is stored locally on your device. Changes made offline are automatically synced when you reconnect.

How do I sync across devices?

Sign in with the same Apple ID or Google account on all your devices. Your shopping lists, stores, and items will sync automatically.

Which stores are pre-loaded?

The app comes with popular German border stores pre-loaded, including Fleggaard, Fakta EU, Aldi, Lidl, Kaufland, Rewe, Dm, Rossmann, and more. You can also add your own custom stores.

How do I delete my data?

Go to Settings and use “Reset all data” to clear everything. You can also delete individual lists or items by swiping to delete.

Reporting Issues

If you encounter a bug or something isn’t working as expected, please email us with:

• A description of the problem
• What you expected to happen
• Your device model and OS version
• The app version (found in Settings)

Contact

Email: app-support@rh-dev.io

We aim to respond within 48 hours.